High ticketing fees
Booking, service and order fees stack up until fans pay far more than the ticket price.
For artists, managers, promoters & venues
Sell tickets with low, transparent fees, get paid directly and build a lasting relationship with the people who actually come to your shows.
Ticketing, done fairly.
No upcoming events yet — check back soon.
The problem
Booking, service and order fees stack up until fans pay far more than the ticket price.
Thousands of people can attend your shows without you ever knowing who they were.
Money can sit with a middleman until long after the show, even though the costs land before it.
Comparison
| Topic | Traditional ticketing | FairTickets |
|---|---|---|
| Fees | 8–20% of ticket price, often added at checkout | 50p–£1 + processing. All included. |
| Ticket revenue | Held until after the event | Direct to your payment account as you sell |
| Fan data | Artists and partners can be cut out | Everyone involved can connect, with fan permission |
| Merch pre-orders | Often unavailable or commissioned | 0% commission. Money goes directly to the artist |
| Merch sold at venue | Merch sales disconnected from ticketing | Same ticket QR links purchases to the fan profile |
| Cancellations | Ticketing fees may be retained | 100% of FairTickets fee refunded |
Fees, policies and business models vary by ticketing provider, event and commercial agreement.
Fan relationship
One ticket connects purchase, attendance and merch to the same fan profile.
One ticket QR
01 — Buys
2 tickets
Buys 2 tickets
Live at the Clocktower · Bristol
2 tickets · £40
02 — Attends
Checked in
QR scanned at the door
Checked in · 19:42
03 — Merch
2 T-shirts
Same QR scanned at merch
2 × Tour T-shirts · £52
04 — Profile
Sarah Mitchell
£40
Spent through FairTickets
Sarah controls who can contact her
Artist · Organiser · Promoter · Venue · FairTickets
Fans choose which parties can contact them by email and SMS, and can change their preferences at any time.
Merch
Sell merch pre-orders without FairTickets taking a commission.
Fans can pre-order and collect at the venue.
The same ticket QR can link venue merch purchases back to the fan profile.
Why I built FairTickets
FairTickets started with a tour I had to cancel.
FairTickets started when I cancelled a tour — and discovered that many of the people commenting on the cancellation hadn't even known it was happening. I realised that having fans and being able to reach them had become two very different things.
Zak Abel
Founder, FairTickets
Why I built FairTickets →FAQ
Set up an event in minutes, share one link, and keep both the revenue and the relationship.
Create your eventFree to set up. FairTickets only charges a fee on paid tickets.